Ministry of Hajj and Umrah in Saudi Arabia announced that it will secure alternative flights and provide additional seats for pilgrims coming from Britain, the US, and Europe.

In cooperation with relevant authorities, visas will also be issued immediately to pilgrims entering the Kingdom as part of the efforts.

This comes after people faced technical issues while applying for hajj via a new electronic portal called Motawif and had several issues including no access to limited seats on flights.

According to deputy minister of Hajj & Umrah Services, Hesham Saeed the technical issues experienced by some pilgrims with the new Motawif online portal are solvable and being dealt with.